Police Incident Management App
Project Type
Project Type
Project Type
Product Designer
Team
Team
Team
Police x Lacak.io x OWW Studio
Deliverables
Deliverables
Deliverables
UX and UI Design
Introduction
In preparation for the G20 Summit, the Indonesian National Police (POLRI) has mobilized its forces to ensure a safe and successful. Advanced applications and equipment are being utilized to support these patrols and security efforts. The Head of the Operational Control Bureau of Sops POLRI has urged all personnel on duty to demonstrate their enthusiasm, emphasizing that this is a critical test of POLRI's credibility on the global stage.
In preparation for the G20 Summit, the Indonesian National Police (POLRI) has mobilized its forces to ensure a safe and successful. Advanced applications and equipment are being utilized to support these patrols and security efforts. The Head of the Operational Control Bureau of Sops POLRI has urged all personnel on duty to demonstrate their enthusiasm, emphasizing that this is a critical test of POLRI's credibility on the global stage.
"This app is connected to field cameras, vehicles, and personnel. This is intended so that personnel at the command post can receive the necessary information at the appropriate times and under specific conditions."
Irjen Firman Shantyabudi, Chief of the INP Traffic Corps
Irjen Firman Shantyabudi, Chief of the INP Traffic Corps
Irjen Firman Shantyabudi, Chief of the INP Traffic Corps
Growing up in Jakarta, Officer Andi Pratama(pseudonym) always understood the challenges of keeping a large city safe. When he joined the Indonesian National Police (INP), he found that passion paired with frustration: too much time spent on paperwork and outdated communications technology.
"We're in the 21st century,"
he says,
"yet we were still struggling with inefficient systems."
Growing up in Jakarta, Officer Andi Pratama(pseudonym) always understood the challenges of keeping a large city safe. When he joined the Indonesian National Police (INP), he found that passion paired with frustration: too much time spent on paperwork and outdated communications technology.
"We're in the 21st century,"
he says,
"yet we were still struggling with inefficient systems."
Growing up in Jakarta, Officer Andi Pratama(pseudonym) always understood the challenges of keeping a large city safe. When he joined the Indonesian National Police (INP), he found that passion paired with frustration: too much time spent on paperwork and outdated communications technology.
"We're in the 21st century,"
he says,
"yet we were still struggling with inefficient systems."
The vision
Indonesian National Police officers need a way to streamline incident reporting and response times. They require a more efficient way to gather evidence, receive dispatch communications, and track critical cases in the field.
Indonesian National Police officers need a way to streamline incident reporting and response times. They require a more efficient way to gather evidence, receive dispatch communications, and track critical cases in the field.
Main feature
First launched in 2022, the INP app simplifies an officer's core duties. Incoming reports arrive on a visually clear dashboard with status filters, ensuring nothing is overlooked. On-site, officers easily incorporate photos, videos, sound recordings, and even citizen reports - ensuring details are preserved accurately.
First launched in 2022, the INP app simplifies an officer's core duties. Incoming reports arrive on a visually clear dashboard with status filters, ensuring nothing is overlooked. On-site, officers easily incorporate photos, videos, sound recordings, and even citizen reports - ensuring details are preserved accurately.
"Our goal was to give officers tools for speed and clarity"
"Our goal was to give officers tools for speed and clarity"
Rajesh Siburian, Product Designer
Dispatch assignments are presented with the option to accept or decline, enabling the most efficient allocation of resources.
Dispatch assignments are presented with the option to accept or decline, enabling the most efficient allocation of resources.
Dispatch assignments are presented with the option to accept or decline, enabling the most efficient allocation of resources.
Finding
Last year, the app saw a critical update inspired by users. Officers with low technological understanding ask for ease of operation in stressful conditions.
Last year, the app saw a critical update inspired by users. Officers with low technological understanding ask for ease of operation in stressful conditions.
Feedback Iteration
"We took this as an opportunity," says Jez.
"The classic design instinct sometimes leans towards fancy interfaces, but in a high-stress, maybe poorly-lit situation, clean functionality wins."
"We took this as an opportunity," says Jez.
"The classic design instinct sometimes leans towards fancy interfaces, but in a high-stress, maybe poorly-lit situation, clean functionality wins."
Big scope all platform
